F.A.Q.

Find answers to questions asked.

To order, you must contact us by email or phone. A technical advisor will contact you to discuss your request.

We have no stocked umbrellas, each  is made to order.

Depending on your location, we can make changes through our research department.

Example:

  • Lengthen or shorten the poles
  • Working on blueprint
  • Create a custom umbrella outside our predefined coast
  • Explore various fastening systems due to technical constraints

Do not hesitate to contact us with your wildest dreams !

  • 20 to 30 days in low season (September to February)
  • 30 to 40 days in high season (March to July)

    These times may vary depending on the number of umbrellas requested.

    WARNING : We take last orders for the last week of June for the umbrellas which are  delivered for the summer. All orders placed in July orders will not be delivered until September except in exceptional cases depending on model and our production capacity (contact us).

For TEMPOTEST® paintings by PARA, we pre-select the most ordered and popular colors. However, it is possible to have other colors on special request requiring a supplement, please contact us.

You can find information on our page Maintenance umbrellas

If you break the tip of a rib when installing your umbrella, “do not panic”, it is easily replaceable. All fastenings are apparent. We can send your broken rib quickly by mail room.

Concrete bases are divided into 4 blocks for easy movement.

The blocks are then sandwiched with a plate with screws (below) and the foot of the umbrella (above).

Due to the high quality of the materials that make up our umbrellas, the wind resistance is exceptional, especially with Multivalvola ® system invented in 2000 for our nautical range.

Today, the Multivalvola ® system is available for all high-end umbrellas.

In high winds, it is important to close the umbrella and in case of storms, we recommend you remove the hood.